About us > Solutions
- MASS Ombrello - a solution to optimize the operator of the contact center - read description.
- MASS Web Dealer - a Web-based solution for support of dealer's and proper sales of the telecommunication features and customer services - read description.
- MASS Web Self-Care - a personal account of clients who use the telecommunication services - read description.
- iQ Knowledge Management - a knowledge management system for the departements of customer services - read description.
- iQ E-learning - a learning system for the departements of customer services.
- i-conX Interconnect Billing - an inter-operator billing for the telecommunication operators - read description.
- i-conX Routing Optimisation - an routing optimisation of long-distance and international calls for the telecommunication operators - read description.
MASS Service Provisioning (SP) - a solution on the service activation -
Additional modules for MASS Service Provisioning:
- MASS Product Management (PM) - for support of complex service packages
- MASS Service Tickets (ST/CRM) - for processing subscriber requests.
- MASS Network Inventory (NI) - for the logical network infrastructure service delivery documentation - read description.
Checked application areas:
- Operators of broadband Internet access over telephone and coaxial cables.
- Traditional operators of fixed and mobile communications , expanding its service packages.
- Operators of multi-service networks (NGN) , providing single-/ double-/ triple-/quadro-play services.
- Operators of digital television and other streaming services: Timeshift-TV, VoD, GoD, etc.